http://worldcat.org/entity/work/id/1018101639

The conscious communicator making communication work in the work place

This book is aimed at those persons interested in understanding and improving communication in professional relationships. Part one reflects on the nature of communication in an attempt to provide guidelines for better communication. Part two offers a number of models for evaluating individual and organizational behaviors, plotting career progress, and improving the communication climate. The fifteen chapters discuss such topics as relationships, information processing, emotionalism, a personal approach to personnel relations, management, closing skill gaps, roles, positive attitudes, personal public relations, and parochialism. (Ts).

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