"Kundendienst" . . "BUSINESS & ECONOMICS Industrial Management." . . "Unternehmensarchitektur" . . "Dienstleistungssektor" . . . "\"This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services\"--" . . "Advancing the service sector with evolving technologies : techniques and principles" . . . . . "Electronic books"@en . . . "Advancing the service sector with evolving technologies techniques and principles"@en . "Advancing the service sector with evolving technologies techniques and principles" . . . . . . . . . . . . . . "\"This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services\"--Provided by publisher."@en . . "BUSINESS & ECONOMICS Organizational Behavior." . . "BUSINESS & ECONOMICS Management Science." . . "BUSINESS & ECONOMICS Management." . . "Internetbasierter Dienst" . . . .