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http://worldcat.org/entity/work/id/1044376604

The Zappos experience 5 principles to inspire, engage, and wow

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http://schema.org/about

http://schema.org/description

  • "Zappos. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives. The Zappos Experience takes you through--and beyond--the playful, off-beat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture: leadership methods that have earned the company $1 billion in annual gross sales during the last ten years--with almost no advertising."
  • "Describes the management principles used by the firm Zappos.com and details how to apply them to any organization."

http://schema.org/genre

  • "Electronic books"@en
  • "Livres électroniques"

http://schema.org/name

  • "The Zappos experience 5 principles to inspire, engage, and wow : [Summary]"
  • "The Zappos experience 5 principles to inspire, engage, and wow"@en
  • "The Zappos experience 5 principles to inspire, engage, and wow"
  • "The Zappos experience : 5 principles to inspire, engage, and wow"@en
  • "The Zappos experience : 5 principles to inspire, engage, and wow"