"Health Personnel." . . "Professional-Patient Relations." . . . . "Patients psychology." . . "Communication." . . . . . . . . . . . . . "Interpersonal skills for healthcare providers"@en . . . . . . . . "Hone your interpersonal communication skills with the five, easy-to-navigate scenarios of difficult interpersonal situations on this CD. Each scenario presents a series of video interactions between a healthcare professional and a patient. At each decision point, you decide how to react by selecting from a menu that offers three possible responses. After you select a response, listen to an experienced narrator explain why the option you selected was \"best,\" \"acceptable,\" or \"unacceptable.\" Keep trying until you select the \"best\" choice and watch the scenario unfold."@en .