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http://worldcat.org/entity/work/id/1071664

Training for total quality management

Third sector and production industry staff involved in the delivery of TQM training courses will be assisted enormously by this manual, which takes a fresh look at the subject from a trainer's perspective.

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"Third sector and production industry staff involved in the delivery of TQM training courses will be assisted enormously by this manual, which takes a fresh look at the subject from a trainer's perspective."@en

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