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Smart services competitive information strategies, solutions, and success stories for service businesses

Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service businesses, identifies the most effective information resources for competitive intelligence, and provides a practical framework for identifying and studying competitors in order to gain competitive advantage. Explained are unique challenges and techniques for tackling traditional competitors, uncovering hidden and left-field competition, discovering and tracking competitor strategies, looking for financial intelligence, and looking for intel.

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  • "Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service businesses, identifies the most effective information resources for competitive intelligence, and provides a practical framework for identifying and studying competitors in order to gain competitive advantage. Explained are unique challenges and techniques for tackling traditional competitors, uncovering hidden and left-field competition, discovering and tracking competitor strategies, looking for financial intelligence, and looking for intel."@en

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  • "Electronic books"@en

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  • "Smart Services : competitive information strategiers, solutions and success stories for service businesses"
  • "Smart services competitive information strategies, solutions, and success stories for service businesses"@en
  • "Smart services : competitive information strategies, solutions, and success stories for service businesses"
  • "Smart services : competitive information strategies, solutions, and success stories for service businesses"@en
  • "Smart services : competitive information strategies, solutions and success stories for service businesses"