In August 2009, the Secretary of VA directed a comprehensive review of the Department's programs to support this population of Veterans, develop an overarching action plan to advance their services, and ultimately improve their satisfaction with the quality of services and support VA provides. The first Task Force report broadly reviewed programs and efforts and identified seven areas where VA service improvement was necessary. The report also developed an initial roadmap to transform the care and services delivered to Gulf War Veterans. Over the past year, the GWVI-TF has refined this initial roadmap and taken concrete steps to improve care and services to Gulf War Veterans. The work has proceeded around a premise that the efforts must become a part of the culture and ongoing operations of VA and not simply the purview of a special Task Force. To accomplish this outcome, the GWVI-TF adopted a slightly revised framework for organizing and synchronizing its efforts. That framework serves as the overarching template for this report.
"In August 2009, the Secretary of VA directed a comprehensive review of the Department's programs to support this population of Veterans, develop an overarching action plan to advance their services, and ultimately improve their satisfaction with the quality of services and support VA provides. The first Task Force report broadly reviewed programs and efforts and identified seven areas where VA service improvement was necessary. The report also developed an initial roadmap to transform the care and services delivered to Gulf War Veterans. Over the past year, the GWVI-TF has refined this initial roadmap and taken concrete steps to improve care and services to Gulf War Veterans. The work has proceeded around a premise that the efforts must become a part of the culture and ongoing operations of VA and not simply the purview of a special Task Force. To accomplish this outcome, the GWVI-TF adopted a slightly revised framework for organizing and synchronizing its efforts. That framework serves as the overarching template for this report."@en
United States. Gulf War Veterans' Illnesses Task Force.
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