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Smile training isn't enough : the three secrets of excellent customer service
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- http://id.loc.gov/authorities/subjects/sh85065889
- http://id.loc.gov/authorities/subjects/sh85034963
- http://experiment.worldcat.org/entity/work/data/1102957379#Topic/interprofessional_relations
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- http://experiment.worldcat.org/entity/work/data/1102957379#Topic/personnel_management
- http://experiment.worldcat.org/entity/work/data/1102957379#Topic/consumer_satisfaction
- http://id.loc.gov/authorities/subjects/sh2008117646
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- "Three secrets of excellent customer service"
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- "Smile training isn't enough : the three secrets of excellent customer service"