"Service à la clientèle Gestion." . . . . . . . . . . . . . "Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers."@en . "Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers." . . . . . . . . . "The customer service connection"@en . "The customer service connection" . . "The Customer service connection Toastmasters International ; produced by Kantala Productions"@en . . . . . . . . . "The Customer service connection" . . "Teaches basic customer service skills and redefines the role of customer service in quality-centered organizations."@en . . . . . . . . . . . . "Qualité totale." . . "Consommateurs Satisfaction." . . "Service à la clientèle." . . . . "Consumer Satisfaction." . . "Total Quality Management." . . "Qualité de service." . . "Qualité Contrôle." . .