http://worldcat.org/entity/work/id/1122392000

How do Canadians rate the health care system? results from the 2010 Commonwealth Fund international health policy survey

Methodology -- A More Detailed Look at the Survey Questions -- 1. General Perceptions of Care: 1.1 Overall View of the Health Care System; 1.2 Quality of Medical Care; 1.3 Confidence in Access to Most Effective Treatment -- 2. Access to Care: 2.1 Access to Care after Hours; 2.2 Emergency Department Use in Past Two Years; 2.3 Emergency Department Use Instead of Regular Place of Care -- 3. Affordability: 3.1 Confidence in Affordability of Care; 3.2 Concerns about Cost: Visiting a Doctor; 3.3 Concerns about Cost: Prescription Medication; 3.4 Concerns about Cost: Medical Tests, Treatment, and Follow-Up -- 4. Timeliness: 4.1 Same- or Next-Day Appointment When Needed; 4.2 Waiting for a Diagnosis; 4.3 Waiting to See a Specialist -- 5. Coordination: 5.1 Time Wasted Due to Poorly Organized or Poorly Coordinated Care; 5.2 Medical Records at Appointment; 5.3 Information from Doctor to Specialist; 5.4 Information from Specialist to Doctor; 5.5 Information from Emergency Department to Doctor.

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