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http://worldcat.org/entity/work/id/114586185

Quality partnerships

"Highland Libraries took part in piloting the new Public Libraries Quality Improvement Matrix. Norman S. Newton describes how the process was of great benefit to libraries - staff and services alike."

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  • ""Highland Libraries took part in piloting the new Public Libraries Quality Improvement Matrix. Norman S. Newton describes how the process was of great benefit to libraries - staff and services alike.""@en

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  • "Quality partnerships"@en

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