Linked Data Explorerhttp://worldcat.org/entity/work/id/1151526338
Quality customer service : winning ways
Open All Close All
http://schema.org/about
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/innovacion_organizacional
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/services_activites_tertiaires_gestion
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/dienstleistungssektor_qualitat
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/service_a_la_clientele
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicio_al_cliente_control_de_calidad
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicesektoren
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/concurrence_economique_entreprise_qualite_service_a_la_clientele_france
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/dienstleistung
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/qualitatssicherung
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/qualite_service_a_la_clientele
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/calidad_control
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicios_industria_marketing
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/serviceindustri
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servei_al_client
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicio_al_cliente
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/qualite_de_service
- http://id.worldcat.org/fast/885545
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/satisfaccion_del_consumidor
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicios_publicos_administracion
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/services_gestion
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/calidad_de_servicio
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/marketing
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/calidad_total
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/marqueting
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/dienstleistungssektor_servicepolitik
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/maarqueting_de_serveis
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/services_activites_tertiaires_qualite_controle
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/qualite_du_produit
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicios_publicos_control_de_calidad
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/empresas_control_de_calidad
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/serveis_d_atencio_al_client
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicio_al_cliente_calidad_control
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/secteur_tertiaire
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/dienstleistungssektor
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/gestio_de_la_qualitat_total
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/marqueting_aspectes_socials
- http://id.loc.gov/authorities/subjects/sh2008117646
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/dienstleistungssektor_kundendienst
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicepolitik
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/qualitatswettbewerb
- http://id.loc.gov/authorities/subjects/sh85034965
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/gestion_de_empresas
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/gestiao_de_la_qualitat_total
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/gestion_de_la_qualite_service_activite_professionnelle
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/services_industrie_qualite_controle
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/servicios_al_cliente
- http://id.loc.gov/authorities/subjects/sh2010112725
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/societe_de_service
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/wettbewerb
- http://id.worldcat.org/fast/1113456
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/services_industrie_service_a_la_clientele
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/seguro_de_calidad
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/control_de_calidad
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/control_de_qualitat
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/qualitat
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/empreses_direccio_i_administracio
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/maarqueting
- http://id.worldcat.org/fast/885552
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/customer_services
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/calidad_total_administracion
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/qualite_controle
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/kundendienst
- http://experiment.worldcat.org/entity/work/data/1151526338#Topic/erhvervsservice
http://schema.org/contributor
- http://worldcat.org/entity/person/id/2632483099
- http://worldcat.org/entity/person/id/2679720124
- http://worldcat.org/entity/person/id/2638148879
- http://worldcat.org/entity/person/id/2676641690
- http://worldcat.org/entity/person/id/2642874760
- http://worldcat.org/entity/person/id/2628186439
- http://worldcat.org/entity/person/id/2626961333
http://schema.org/description
- "Expone que en el entorno actual no hay empresas viables sin atencion al cliente y sin la calidad del servicio que se debe ofrecer. Por ello, para poder estar presente en un mercado cada vez mas competitivo, las empresas tienen que apostar por la calidad del servicios, considerada por muchos autores como la "quinta p" del marketing mix. El autor, partiendo de experiencias reales, demustra la importancia que tienen la forma en que el cliente percibe la calidad y los medios que existen para satisfacerle (AU)."
http://schema.org/genre
- "Příručky"
http://schema.org/name
- "La calidad del servicio : [A la conquista del cliente]"
- "La calidad del servicio : [A la conquista del cliente]"@es
- "La calidad del servicio"
- "La calidad del servicio"@es
- "La calidad del servicio : [a la conquista del cliente]"
- "Jak získat zákazníka : kvalita služeb"
- "How to win customers"
- "How to win customers : Using customer service for a competitive edge"
- "La Calidad del servicio"
- "Service entscheidet : im Wettbewerb um den Kunden"
- "La Calidad del servicio : [a la conquista del cliente]"
- "Winning ways : achieving zero-defect service"
- "La Qualite de service"
- "Quality customer service"
- "La qualité de service : [à la conquête du client]"
- "Quality customer service : winning ways"@en
- "La qualité de service"
- "Winning ways achieving zero-defect service"@en
- "La Qualité de service"
- "How to win customers : using customer service for a competitive edge"
- "La calidad del servicio : a la conquista del cliente"@es
- "How to win customers : using customer service for a competitive edge"@en
- "La qualite de service"
http://schema.org/workExample
- http://www.worldcat.org/oclc/462042755
- http://www.worldcat.org/oclc/33205248
- http://www.worldcat.org/oclc/232662278
- http://www.worldcat.org/oclc/630179987
- http://www.worldcat.org/oclc/441083851
- http://www.worldcat.org/oclc/880979584
- http://www.worldcat.org/oclc/912178976
- http://www.worldcat.org/oclc/21406928
- http://www.worldcat.org/oclc/440107822
- http://www.worldcat.org/oclc/715240682
- http://www.worldcat.org/oclc/476923273
- http://www.worldcat.org/oclc/689538767
- http://www.worldcat.org/oclc/630080420
- http://www.worldcat.org/oclc/435378929
- http://www.worldcat.org/oclc/727992920
- http://www.worldcat.org/oclc/638871727
- http://www.worldcat.org/oclc/904012935
- http://www.worldcat.org/oclc/630400414
- http://www.worldcat.org/oclc/802679354
- http://www.worldcat.org/oclc/802685817
- http://www.worldcat.org/oclc/17102794
- http://www.worldcat.org/oclc/75004832
- http://www.worldcat.org/oclc/740427270
- http://www.worldcat.org/oclc/636948554
- http://www.worldcat.org/oclc/24747787
- http://www.worldcat.org/oclc/318158864
- http://www.worldcat.org/oclc/757701812
- http://www.worldcat.org/oclc/912034914
- http://www.worldcat.org/oclc/22648384
- http://www.worldcat.org/oclc/802794806
- http://www.worldcat.org/oclc/644423571
- http://www.worldcat.org/oclc/716883121
- http://www.worldcat.org/oclc/75290281
- http://www.worldcat.org/oclc/21901777
- http://www.worldcat.org/oclc/39592203
- http://www.worldcat.org/oclc/890196519
- http://www.worldcat.org/oclc/37143506
- http://www.worldcat.org/oclc/299404032
- http://www.worldcat.org/oclc/635624918
- http://www.worldcat.org/oclc/503286147
- http://www.worldcat.org/oclc/559776815
- http://www.worldcat.org/oclc/476463187
- http://www.worldcat.org/oclc/856693371
- http://www.worldcat.org/oclc/74905669
- http://www.worldcat.org/oclc/807061168
- http://www.worldcat.org/oclc/464099135