Linked Data Explorer

"Whether we're dealing with an underperforming employee, disagreeing with our spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no", or "I'm sorry", or "I love you", we attempt to avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help. Based on fifteen years of research at the Harvard Negotiation Project, [this book] walks you through a ... step-by-step approach for how to have you toughest conversations with less stress and more success. It shows you how to prepare yourself; how to start the conversation without defensiveness; and how to keep it constructive and focused regardless of how the other person responds. You'll learn how to: Decipher the underlying structure of every difficult conversation; Interpret the significance of what is said -- and what is not; Identify the erroneous but deeply ingrained assumptions that keep you stuck; Manage strong emotions -- yours and theirs; Spot ways your self-image affects the conversation -- and ways the conversation affects your self-image. Filled with examples from everyday life, [this book] will help you at home, on the job, or out in the world. It is a book you'll turn to again and again for advice, practical skills, and reassurance. -Back cover."
"Difficult Conversations walks you through a proven, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds."
"Difficult conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety."@en
"Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process."
"Teaches you how to handle even the toughest conversations more effectively and with less anxiety."
"Shows how to handle the toughest conversations more effectively and with less anxiety."@en
"Shows how to handle the toughest conversations more effectively and with less anxiety."
"Conversations we dread, and often handle clumsily as a result, are part of all our lives: in boardrooms and family rooms, across the negotiation table and the dinner table. Now, Difficult Conversations teaches us how to handle these dialogues with more success and less anxiety."
"Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds. Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help."@en

genre

http://schema.org/genre

"Electronic books"
"Case studies"@en
"Case studies"
"Audiobooks"@en

name

http://schema.org/name

"Difficult conversations [how to discuss what matters most]"@en
"Difficult conversations [how to discuss what matters most]"
"Difficult conversations how to discuss what matters most"@en
"Difficult conversations how to discuss what matters most"
"Difficult conversations"@en
"Difficult conversations"
"Difficult Conversations how to discuss what matters most ; your boss, your spouse, your friends, your kids, your clients"

workExample

http://schema.org/workExample