"A straightforward, universally applicable method for negotiating personal and professional disputes without getting taken -- and without getting angry."@en
""Offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict - whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic business to international"--Container."
"Offers a practical, ethical way of resolving conflict by teaching people how to prepare and conduct a negotiation using principles developed by the Harvard Negotiation Project."@en
"Offers a practical, ethical way of resolving conflict by teaching people how to prepare and conduct a negotiation using principles developed by the Harvard Negotiation Project."
"Roger Fisher, Director of the Harvard Negotiation Project, teaches how to 'negotiate on the merits'--a proven method for getting what you are entitled to, without giving in and without straining your relationship with the other side."@en