"Describes how companies can truly understand the needs of their customers by seeing a business through their eyes and enforcing the concept of customer service through every facet of the company, from finance to legal to marketing." . . . . . . . . . . . . "Handleiding voor het beheren van relaties met klanten, waarbij de klant centraal komt te staan in de onderneming." . . . . . . . . . "体验为王: 伟大产品与公司的创生逻辑 = Outside in : the power of putting customers at the center of your business" . . . . "Outside in : the power of putting customers at the center of your business" . "Ti yan wei wang: wei da chan pin yu gong si de chuang sheng luo ji = Outside in : the power of putting customers at the center of your business" . . . "Outside in : the power of putting customers at the center of your business"@en . "Outside in the power of putting customers at the center of your business" . . "Aziende Servizi alla clientela." . . "Marketing expérientiel." . . "Forrester." . . "Customer relations." . . . . "Customer services." . .