"Strategic planning." . . . . . . "Electronic books"@en . "Design and implement the ideal customer focus Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the discrete techniques organizations use to deliver better service and create more satisfied customers. Anticipate extends and integrates those techniques to deliver an end-to-end customer experience that can be applied in any industry, by any type of o."@en . . . . "Anticipate know what customers need before they do"@en . "Anticipate know what customers need before they do" . "Ressources Internet" . . . . . "Know what customers need before they do"@en . "Know what customers need before they do" . . . . . "Anticipate know what your customers need before they do"@en . . "Anticipate : know what your customers need before they do" . "Anticipate Knowing What Customers Need Before They Do"@en . . . . "Planification stratégique." . . "Success in business." . . "Customer relations." . . . . "Customer services." . .