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Supervision of police personnel

This text covers the basic elements of supervision (such as discipline, performance ratings, deployment, and training) and addresses recent increases in worker entitlements and public demands for police accountability. After discussing the supervisor's key role on the police team, the book outlines the supervisor's administrative and management functions. The principles of leadership and command presence are described, as are causes of employee dissatisfaction and methods for handling grievances. Other topics addressed are the psychological aspects of supervision, with attention to methods of handling the frustrated employee and written communication skills. The text offers guidelines on interviewing, counseling employees, maintaining a high level of discipline, and investigating complaints about personnel. Both employee evaluation systems and performance rating standards are explained. The text considers scientific methods for routinely deploying field forces and responding to unusual situations such as disasters, civil disorders, or searches for lost persons. The final chapters on training explore learning patterns, teaching techniques, and conference organizing skills.

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  • "This textbook offers guidelines for all aspects of police personnel administration, emphasizing some modern solutions to traditional problems. It begins by defining the general role of the police supervisor in organization, administration, and management before turning to specific aspects of the job. Guidelines are clarified with examples drawn from the author's experience and cover dealing with employee dissatisfaction, grievance, and complaints; instructing personnel to communicate effectively (this includes barriers to communication and the most effective use of written or oral communication); psychological aspects of supervision; principles of interviewing; special problems in counseling a subordinate, especially when drinking, marital, or emotional problems are involved; kinds of discipline and the relationship between discipline and morale; personnel complaint investigation; personnel evaluation and performance rating standards; distribution and deployment of field forces and tactical deployment of forces; training; and conference leadership, planning, and procedures. Several topics of particular interest to the modern supervisor are hostage negotiations and special problems regarding female personnel. The text includes appropriate tables and charts. Each chapter concludes with a summary, review questions, and exercises."
  • "This book addresses the principles of personnel management with emphasis on the functions and responsibilities of the police supervisor. Guidelines for the distribution and deployment of field forces are offered to assist the supervisor in making the maximum use of available manpower. Extensive teacher training material is included on the typical problems which arise in police management. The processes of oral and written communications and the techniques of conference leading are treated in detail. Leadership techniques, aspects of command presence, and employee morale problems are discussed to help the supervisor avoid errors in dealing with his subordinates. Principles, practices, and techniques in the areas of personnel interviews, employee merit system evaluations, and discipline are covered, as well as some psychological aspects of supervision. This book should be a valuable tool to both the experienced supervisor and the student who aspires to such position."
  • "This book offers complete coverage for leadership training of supervisors in law enforcement and allied fields. The relationships involved in individual and group management methods and the practical techniques for carrying out the various responsibilities of the supervisor are explored. Everyday problems faced by the police supervisor in interpersonal, operational, and administrative relationships with subordinates are also covered in detail. Chapter topics include the supervisor's role, and function in organization, administration, and management; leadership, supervision, and command presence; interpersonal communications; principles of interviewing; psychological aspects of supervision; employee dissatisfaction, grievances, and complaints; discipline principles, policies, and practices; tactical development of field forces; and conference leading. For the training of managerial and supervisory personnel in police departments and law enforcement agencies."
  • "This text covers the basic elements of supervision (such as discipline, performance ratings, deployment, and training) and addresses recent increases in worker entitlements and public demands for police accountability. After discussing the supervisor's key role on the police team, the book outlines the supervisor's administrative and management functions. The principles of leadership and command presence are described, as are causes of employee dissatisfaction and methods for handling grievances. Other topics addressed are the psychological aspects of supervision, with attention to methods of handling the frustrated employee and written communication skills. The text offers guidelines on interviewing, counseling employees, maintaining a high level of discipline, and investigating complaints about personnel. Both employee evaluation systems and performance rating standards are explained. The text considers scientific methods for routinely deploying field forces and responding to unusual situations such as disasters, civil disorders, or searches for lost persons. The final chapters on training explore learning patterns, teaching techniques, and conference organizing skills."
  • "This text covers the basic elements of supervision (such as discipline, performance ratings, deployment, and training) and addresses recent increases in worker entitlements and public demands for police accountability. After discussing the supervisor's key role on the police team, the book outlines the supervisor's administrative and management functions. The principles of leadership and command presence are described, as are causes of employee dissatisfaction and methods for handling grievances. Other topics addressed are the psychological aspects of supervision, with attention to methods of handling the frustrated employee and written communication skills. The text offers guidelines on interviewing, counseling employees, maintaining a high level of discipline, and investigating complaints about personnel. Both employee evaluation systems and performance rating standards are explained. The text considers scientific methods for routinely deploying field forces and responding to unusual situations such as disasters, civil disorders, or searches for lost persons. The final chapters on training explore learning patterns, teaching techniques, and conference organizing skills."@en
  • "Basic principles and techniques of supervision, including tenets of effective leadership, techniques of improving the performance of subordinates through training, skills in interpersonal communications, and discipline. A definition of the supervisor's role and function in police organization, administration, and management is provided. Elements of leadership, supervision, and command presence such as order giving and communications, and techniques of supervising women employees are presented. Factors involved in effective communications, problems and approaches to the training function, and the instructional process are also discussed. Other topics covered in the text include deployment of field forces, psychological aspects of supervision, principles of interviewing, special problems in counseling, personnel evaluation systems, and performance rating standards and methods. Discipline policies, principles and practices, and personnel complaint investigation procedures and techniques are also discussed."
  • "Basic principles and techniques of supervision, including tenets of effective leadership, techniques of improving the performance of subordinates through training, skills in interpersonal communications, and discipline. A definition of the supervisor's role and function in police organization, administration, and management is provided. Elements of leadership, supervision, and command presence such as order giving and communications, and techniques of supervising women employees are presented. Factors involved in effective communications, problems and approaches to the training function, and the instructional process are also discussed. Other topics covered in the text include deployment of field forces, psychological aspects of supervision, principles of interviewing, special problems in counseling, personnel evaluation systems, and performance rating standards and methods. Discipline policies, principles and practices, and personnel complaint investigation procedures and techniques are also discussed."@en

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  • "Supervision of police personnel"
  • "Supervision of police personnel"@en

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