http://worldcat.org/entity/work/id/1374257381

Usage of the Nunavut Kamatsiaqtut help line (NKHL) an analysis of 11 years' of database

Information collected from the crisis lines (local and toll-free) and the toll-free AIDS Information line operated by the Nunavut Kamatsiaqtut Help Line (NKHL) was analyzed to assess the demographics of its users, the pattern of use and services delivered by the lines, and the association between the pattern of use of its local lines with the lunar phase and photoperiod in Iqaluit. Results showed that the crisis lines were used primarily by females and by adults for discussing personal problems. The AIDS line was used more by males and by adults to obtain information and to disclose personal problems. Most of the callers to both types of lines were from the Baffin region although many calls also came from across the country. Most of the personal problems discussed involved relationship difficulties and loneliness/boredom. The lines were also used by younger callers; however, most of the prank calls and abusive calls were also made by them. The calls followed a clear lunar pattern with most calls coming in during the new moon and full moon. There was also a photoperiod pattern with least number of calls occurring during the days with the longest daylight hours. Finally, the monthly pattern of the crisis lines calls from Nunavut that involved suicidal thoughts/intentions showed peaks during October, December, March, June and July. This mirrors the suicide deaths in Nunavut where males are more likely to kill themselves during spring and late fall/winter, and females are more likely to kill themselves during the summer.

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