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http://worldcat.org/entity/work/id/158186772

Working front of house

As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal frequently with the public. Highlighted occupations include receptionist, bellhop, duty manager, and food-and-beverage staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. The video focuses on developing a service-oriented attitude, good communication skills, professional grooming standards, and other important aspects.

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about

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description

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  • "As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal frequently with the public. Highlighted occupations include receptionist, bellhop, duty manager, and food-and-beverage staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. The video focuses on developing a service-oriented attitude, good communication skills, professional grooming standards, and other important aspects."@en
  • "As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal frequently with the public. Highlighted occupations include receptionist, bellhop, duty manager, and food-and-beverage staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. The video focuses on developing a service-oriented attitude, good communication skills, professional grooming standards, and other important aspects."
  • "This program interviews a number of people who work in the hospitality industry dealing with the public: receptionist, porter, duty manager, and restaurant/bar staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out."@en
  • "As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal frequently with the public. Highlighted occupations include receptionist, bellhop, duty manager, and food-and-beverage staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. The video focuses on developing a service-oriented attitude, good communication skills, professional grooming standards, and other important aspects. Viewable/printable educational resources are available online. (22 minutes)."
  • "Interviews people who work in the hospitality industry dealing with the public : receptionist, porter, duty manager, and restaurant/bar staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. As the public face of the tourism industry these people have the responsibility of providing the best possible service they can for their paying clients."@en
  • "Interviews a number of people who work in the hospitality industry dealing with the public: receptionist, porter, duty manager, and restaurant/bar staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out."@en
  • "Want to make someone's day? You may just be the right person to join the frontline of the tourism industry. A career working front of house can be an exciting and varied job that can take you around the world. But, as the public face of the tourism industry, you also have responsibility providing the best service possible for your paying clients. This program interviews people who work in the hospitality industry today - a receptionist, porter, duty manager, and restaurant/bar staff - from some of Melbourne's best hotels. Each section illustrates and describes the necessary skills for each job and the tasks commonly expected to be carried out. A practical look at this dynamic career and industry."@en

genre

http://schema.org/genre

  • "Instructional films"@en
  • "Instructional videos"@en
  • "Educational films"@en
  • "Educational films"
  • "Internet videos"@en
  • "Internet videos"
  • "Videorecording"@en
  • "Videorecording"

name

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  • "Working front of house [DVD]"
  • "Working Front of House"
  • "Working front of house"@en
  • "Working front of house"

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