"Résolution de problème Problèmes et exercices." . . "Personnel Formation Problèmes et exercices." . . "Relations humaines Problèmes et exercices." . . "Gestion Problèmes et exercices." . . . . . "Role play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people" . . . . . . . "Role play made easy: 25 structured rehearsals for managing problem situations and dealing with difficult people" . . . . . "Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people" . . "Problems and exercises" . . . . . . . . "Jeu de rôle Problèmes et exercices." . . . .