"Evaluation." . . . . "Kommunale Dienstleistung." . . . . . . "Evaluation: Promise and Performance shows how evaluators can help government managers and policy-makers to clarify the intent of government programs and to improve program efficiency, effectiveness, and responsiveness. The book presents a strategy through which evaluators can determine what information is likely to be used and purchase sequential increments of timely, useful information on program promise and performance." . . "Evaluation : promise and performance" . . . "Evaluation-- promise and performance" . . . . "Evaluation. promise and performance" . . . . "Verwaltung." . . "Administration publique Évaluation." . . "Urban Institute." . .