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<http://worldcat.org/entity/work/id/1808858785> <http://schema.org/about> <http://id.loc.gov/authorities/subjects/sh85031490> .
<http://worldcat.org/entity/work/id/1808858785> <http://schema.org/about> <http://experiment.worldcat.org/entity/work/data/1808858785#Topic/qualite_totale> .
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<http://worldcat.org/entity/work/id/1808858785> <http://schema.org/name> "The integrated PDCA approach to continuous improvement : lessons form the Second International Executive Study Tour on Total Quality Management"@en .
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<http://worldcat.org/entity/work/id/1808858785> <http://schema.org/name> "The integrated PDCA approach to continuous improvement : lessons from the second international executive study tour on total quality management" .
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<http://experiment.worldcat.org/entity/work/data/1808858785#Topic/service_a_la_clientele> <http://schema.org/name> "Service à la clientèle." .
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