"A Work System Perspective: People, Tools, and TasksHuman Work PerformanceBook OverviewUNDERSTANDING HUMAN PERFORMANCEA Macro Model: Nature, Nurture, and Operational SettingThe ModelNature/NurtureImmediate Task SettingPerformance OutcomeA Micro Model: Perception, Cognition, and ActionThe PCA CycleSkillPCA Biology and PsychologySensingProcessingNeural SignalingMovingPCA Cycle AnalysisResponse TimeThe Swing of a BatHuman Error (Or Is It Really?)An Early ExperienceDiffering ViewsWork System ContextMS Herald of Free EnterpriseHuman ErrorError-Producing ConditionsANALYZING AND IMPROVING HUMAN-RELATE..."
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