"Unabridged."@en . . . . . . . . "Ury explains how to use the word \"No\" effectively and in a positive way to defend one's interests in personal and professional situations, introducing a series of essential skills designed to enhance assertiveness without destructive repercussions." . "Positive no"@en . . "In today's world of high stress and limitless choices, the pressure to give in and say Yes grows ever greater, producing overload and overwork and eroding ethics. Every day we find ourselves in situations where we need to say No - to people at work, at home, and in our communities - because No is the word we must use to protect ourselves and to stand up for what matters to us. But the wrong No can also destroy what we most value by alienating and angering people - that's why saying No the right way is crucial. This book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other side's aggression and manipulation; and how to do all this while still getting to Yes." . . . . . . . . . . . "Every day we find ourselves in situations where we need to say \"no\"--To people at work, at home, and in our communities -- because \"no\" is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us. But as we all know, the wrong \"no\" can also destroy what we most value by alienating and angering people. That's why saying \"no\" the right way is crucial. The secret to saying \"no\" without destroying relationships lies in the art of the \"positive no\", a proven technique that anyone can learn. This indispensable book gives you a simple three-step method for saying a \"positive no\". It will show you how to assert and defend your key interests; how to make your \"no\" firm and strong; how to resist the other side's aggression and manipulation; and how to do all this while still getting to \"yes.\""@en . . . "Explains how to use the word \"No\" effectively and in a positive way to defend one's interests in personal and professional situations, introducing a series of essential skills designed to enhance assertiveness without destructive repercussions."@en . . "Audiobooks"@en . "Audiobooks" . . "Offers concrete advice and practical examples for saying no in virtually any situation. The secret to saying no without destroying relationships likes in the art of the positive no, a proven technique that anyone can learn."@en . . "From the co-author of the five-millon-copy bestseller Getting to yes ... no is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say \"no\"--To people at work, at home, and in our communities--because \"no\" is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us. But as we all know, the wrong \"no\" can also destroy what we most value by alienating and angering people. That's why saying \"no\" the right way is crucial. The secret to saying \"no\" without destroying relationships lies in the art of the \"positive no\", a proven technique that anyone can learn. This indispensable book gives you a simple three-step method for saying a \"positive no\". It will show you how to assert and defend your key interests; how to make your \"no\" firm and strong; how to resist the other side's aggression and manipulation; and how to do all this while still getting to \"yes.\""@en . . . . "Sound recordings"@en . . "Downloadable audio books"@en . . . . . . . "The power of a positive no how to say no and still get to yes" . "The power of a positive no how to say no and still get to yes"@en . . . . . . . "The power of a positive No how to say No and still get to Yes" . "The power of a positive no [how to say no and still get to yes]"@en . "PSYCHOLOGY / Applied Psychology" . . "SELF-HELP / Personal Growth / General" . . "Negotiation." . . . . "SELF-HELP / Personal Growth / Happiness" . . "SELF-HELP / Personal Growth / Success" . .