"Emphasizes quality print and electronic resources as well as the roles and responsibilities of patients, library information professionals and health care professionals in the information seeking process. Explores various aspects of the health reference experience including the need to respect patient privacy, how to accommodate the cultural diversity of clientele, matching the right types of resources to specific clients, and ways to successfully navigate tricky health reference situations. Also looks at ways to promote the health resources and services that libraries have to offer."
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