Linked Data Explorerhttp://worldcat.org/entity/work/id/2076082532
Difficult people and situations. Episode 2, damage control
An excellent case study of a major product delivery disaster and a very angry client - all superbly managed by the account manager, who demonstrates exceptional service, communication, problem solving, and leadership skills.
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http://schema.org/description
- "An excellent case study of a major product delivery disaster and a very angry client - all superbly managed by the account manager, who demonstrates exceptional service, communication, problem solving, and leadership skills."@en
http://schema.org/genre
- "Instructional films"@en
http://schema.org/name
- "Difficult people and situations. Episode 2, damage control"@en