"Kvalitetsstyring." . . "Production management Quality control." . . "White collar workers." . . "Administracao." . . . . . . . "An approach to quality improvement that works" . "An approach to quality improvement that works"@en . . . . "An approach to quality improvement that works : with an emphasis on the white-collar area"@en . . . . . "An approach to quality improvement that works : with an emphasis on the White-Collar area" . . . . . . . . . "An approach to quality improvement that works with an emphasis on the white-collar area"@en . . . . . . . . . "Controle de qualidade." . . "Quality control." . . . . "Administracao da producao." . . "Qualité Contrôle." . . "Qualitätssteigerung." . . "Production Gestion Qualité Contrôle." . .