. . . . . . . . "Western Electric Hawthorne studies results and conclusions" . "In this clip, author and management expert Kenneth H. Blanchard talks about the results of the Western Electric Hawthorne studies. Based on interviews with the workers after the experiments had been concluded, it was apparent that the productivity of the workers had gone up during the study because their loyalty to the company had increased. The increase in loyalty came about because the workers felt the company was taking a greater interest in them and cared more about them." . . . .