Arsenic and Old Lace: A Study in Turnaround Management

"Sometimes transforming a failing enterprise takes the surgeon's knife. Renowned business consultant Gerry Robinson prefers the axe. In this behind-the-scenes case study, Robinson applies his business acumen to The Vernon Road Bleaching and Dyeing Company, a British lace dyeing operation bought in bankruptcy by the father/son team of Henry and Richard Chaplin. Taking Richard to task for, among other things, disastrous inconsistency in decision-making and poor communication with employees, Robinson suggests re-motivating workers by building bridges of trust and respect-and, failing that, by the exit of the boss himself. Original BBCW broadcast title: Arsenic and Old Lace. (40 minutes)."@en
"A behind-the-scenes case study of transforming a failing enterprise. Gerry Robinson, renowned business consultant, takes his business acumen to The Vernon Road Bleaching and Dyeing Company, a British lace dyeing operation bought in bankruptcy by the father/son team of Henry and Richard Chaplin. Robinson suggests re-motivating workers by building bridges of trust and respect--and failing that, by the exit of the boss himself. Gerry Robinson is rich and ruthless -- and notorious for transforming vast companies by sacking the bosses. In this series, he shares his business genius with companies who crucially need help. Robinson's philosophy is that the basic rules of running a successful company apply to any business - whatever its size."@en