"Qualité totale." . . "Kwaliteitszorg." . . "Kvalitetsledelse." . . "Calidad de los productos." . . . . "Kvalitetsstyring." . . "Organisatieverandering." . . . . . . . . "Creating culture change" . . . . . "The strategic issues; Managing the transition to TQM; Features of TQM drives; Continuous improvement." . . . . . . . . . . "Creating culture change : the key to successful total quality management" . . . . "Creating culture change : the key to successful total quality management"@en . . . . . . . . . . "Quality control." . . "Control de calidad." . . "Organizational effectiveness." . . "Qualitätsmanagement." . . "Unternehmenskultur." . . "Total quality management." . .