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The complete idiot's guide to assertiveness

You're no idiot, of course. You excel at your job, raise great kids, and even participate in local organizations. But when it comes to asserting yourself in tricky situations, you feel like hiding under your desk. Stand up and be heard! The 'Complete Idiot's Guide to Assertiveness' provides you with step-by-step guidelines for asserting yourself with everyone from your kids to your boss. Feel confident about negotiating with your landlord, speaking up at a town meeting, and even telling your mother-in-law that you don't want to come over for dinner! In this 'Complete Idiot's Guide', you get: -- -Tips, definitions and warnings to help you along the way.

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