"Electronic books"@en . "Succeeding as Outside Counsel A Lawyer's Guide to Providing First Class Legal Services from the Client's Perspective"@en . "Succeeding as Outside Counsel A Lawyer's Guide to Providing First Class Legal Services from the Client's Perspective" . . . . . . . . . . . . . "The delivery of quality legal services requires that lawyers function as customer service representatives as well as legal technicians. Succeeding as Outside Counsel was written by an in-house lawyer with over 15 years of experience managing and utilizing the services of outside counsel. As a result, this book provides outside counsel with practical guidance on how to improve the level of service they provide and how to deepen their relationships with their clients-all from a client's perspective. This essential guide will discuss how outside counsel have excelled, where they have fallen short."@en . . "Succeeding as outside counsel : a lawyer's guide to providing first class legal services from the client's perspective" . . "Electronic books" . . . "Lawyers." . . "Law offices United States." . . "United States." . . "Attorney and client -- United States." . . "Attorney and client United States." . "American Bar Association. Law Practice Division," . . "Law offices." . . "Attorney and client." . . "Lawyers -- United States." . . "Lawyers United States." .