"Service à la clientèle." . . "Customer services." . . . . "Electronic journals" . . "Qualitätsmanagement." . . "Dienstleistungsmanagement." . . "Customer relations." . . "Service industries Quality control Statistics Periodicals." . . "Service industries Management Statistics Periodicals." . . "Dienstleistungsqualität." . . "Consommateurs Satisfaction Périodiques." . . "Service industries Quality control Periodicals." . . "Contrôle de qualité." . . "ProQuest Information and Learning Company (Ann Arbor, Estados Unidos)" . . "Publications périodiques." . . "Electronic journal." . . "Service à la clientèle Périodiques." . . "Service industries Management Periodicals." . . "Dienstverlening." . . "Consumer satisfaction." . . "Control de qualitat Revistes." . . . "International Journal of Quality and Service Sciences (Online)" . . . . . . . . . . . "Electronic journal" . . . . "International Journal of Quality and Service Sciences (En línea)" . . . . . . "International journal of quality and service sciences" . "International journal of quality and service sciences"@en . "International Journal of Quality and Service Sciences" . . . . . . . "Revistes electròniques" . . . . "Périodiques électroniques" . . . . "Periodicals"@en . "Periodicals" . . . . . .