. . "The unique and controversial companion volume to Daniel Seymour's On Q places Seymour's ideas and theories within the context of a call to action. In a series of realistic case-study lessons, he reveals how colleges and universities can dramatically improve their performance by drawing upon the concepts found in systems theory, quality management, and studies of organizational behavior." . . . . . . . . . "Electronic books" . . "Once upon a campus : lessons for improving quality and productivity in higher education" . . . . . . . . . . . . . . . . . . . . . . "Once upon a campus lessons for improving quality and productivity in higher education" . "Gestió de la qualitat total." . . "Verenigde Staten van Amerika." . . "Hoger onderwijs." . . "Total quality management United States." . . "Hochschule." . . "EDUCATION / Higher" . . . . "Education, Graduate United States Administration." . . "Kwaliteitszorg." . . "Enseignement supérieur États-Unis Administration." . . "Education, Higher United States Administration." . . "Ensenyament universitari Estats Units d'Amèrica Administració." . . "Qualité totale États-Unis." . . "Hochschulverwaltung." . . "Hoger onderwijs. Universitair onderwijs." . . "Total quality management." . . "Verwaltung." . .