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<http://experiment.worldcat.org/entity/work/data/31167743#Topic/management_administration_and_business_studies> <http://schema.org/name> "Management, administration, and business studies." .
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<http://worldcat.org/entity/work/id/31167743> <http://schema.org/genre> "Conference papers and proceedings"@en .
<http://worldcat.org/entity/work/id/31167743> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://schema.org/CreativeWork> .
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<http://worldcat.org/entity/work/id/31167743> <http://schema.org/name> "Customer care in information services : proceedings of a seminar held on Wednesday 6 November 1991 at BT Laboratories, Ipswich"@en .
<http://worldcat.org/entity/work/id/31167743> <http://schema.org/about> <http://id.worldcat.org/fast/972696> .
<http://worldcat.org/entity/work/id/31167743> <http://schema.org/about> <http://experiment.worldcat.org/entity/work/data/31167743#Place/great_britain> .
<http://worldcat.org/entity/work/id/31167743> <http://schema.org/about> <http://id.worldcat.org/fast/1204623> .
<http://worldcat.org/entity/work/id/31167743> <http://schema.org/contributor> <http://viaf.org/viaf/148999148> .
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<http://worldcat.org/entity/work/id/31167743> <http://schema.org/contributor> <http://id.loc.gov/authorities/names/no94022999> .
<http://worldcat.org/entity/work/id/31167743> <http://schema.org/contributor> <http://id.loc.gov/authorities/names/n85322792> .