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Service standards at the Postal Service : are customers getting what they paid for? : hearing before the Federal Financial Management, Government Information, Federal Services, and International Security Subcommittee of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Tenth Congress, first session, August 2, 2007
- "Service standards at the Postal Service : are customers getting what they paid for? : hearing before the Federal Financial Management, Government Information, Federal Services, and International Security Subcommittee of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Tenth Congress, first session, August 2, 2007"@en
- "Service standards at the Postal Service are customers getting what they paid for? : hearing before the Federal Financial Management, Government Information, Federal Services, and International Security Subcommittee of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Tenth Congress, first session, August 2, 2007"@en