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Value stream management for the lean office : eight steps to planning, mapping, and sustaining lean improvements in administrative areas

Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removin.

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  • "Value stream management"
  • "Lean office"

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  • "Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removin."@en

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  • "Electronic books"
  • "Electronic books"@en

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  • "Value stream management for the lean office : Eight steps to planning, mapping, and sustaining lean improvements in administrative areas"@es
  • "Value stream management for the lean office : eight steps to planning, mapping, and sustaining lean improvements in administrative areas"@en
  • "Value stream management for the lean office : eight steps to planning, mapping, and sustaining lean improvements in administrative areas"
  • "Value stream management for the Lean office : eight steps to planning, mapping and sustaining lean imporvements in administrative areas"
  • "Value stream management for the lean office 8 steps to planning, mapping, and sustaining lean improvements in administrative areas"@en
  • "Value Stream Management for the Lean Office Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas"
  • "Value stream management for the lean office eight steps to planning, mapping, and sustaining lean improvements in administrative areas"@en
  • "Value stream management for the lean office : 8 steps to planning, mapping, and sustaining lean improvements in administrative areas"