Linked Data Explorerhttp://worldcat.org/entity/work/id/33716032
Saving customers with service recovery
Demonstrates how successful companies turn problems into opportunities by designing systems that respond to errors and problems.
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http://schema.org/about
- http://id.loc.gov/authorities/subjects/sh85034965
- http://id.loc.gov/authorities/subjects/sh85031490
- http://id.worldcat.org/fast/909221
- http://id.worldcat.org/fast/885545
- http://experiment.worldcat.org/entity/work/data/33716032#Topic/treinamento_de_pessoal
- http://experiment.worldcat.org/entity/work/data/33716032#Topic/servico_ao_cliente
- http://experiment.worldcat.org/entity/work/data/33716032#Topic/satisfacao_do_consumidor
- http://id.loc.gov/authorities/subjects/sh85042896
- http://id.worldcat.org/fast/876403
http://schema.org/description
- "Demonstrates how successful companies turn problems into opportunities by designing systems that respond to errors and problems."
- "Demonstrates how successful companies turn problems into opportunities by designing systems that respond to errors and problems."@en
http://schema.org/name
- "Saving customers with service recovery"
- "Saving customers with service recovery"@en