"Films for the Humanities & Sciences (Firm)" . . . . . . . "Videorecording"@en . . . . . . "There are many reasons why the quality of restaurant and hotel service varies-but they generally boil down to one factor: teamwork. This program helps students who are aiming for the hospitality industry understand why teamwork is vital to the success of an establishment, what its core principles are, and how it can be put into practice and strengthened. The video examines team structure, including both front-of-house and back-of house; basic teamwork concepts, including collaboration, morale, incentives, understanding individual roles, and identifying common goals; the importance of staff meetings and \"handover\" discussions; verbal, visual, and written communication techniques; and ways to solicit feedback from customers and staff."@en . "\"Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback\"--Container." . . "Internet videos"@en . . . "Educational films" . "Educational films"@en . . . . . . "Films for the hearing impaired" . "Nonfiction films" . "Video recordings for the hearing impaired" . . . "Short films" . . . "Teamwork in hospitality" . "Teamwork in hospitality"@en . . . . . . . . . .