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http://worldcat.org/entity/work/id/36317437

Competence in interpersonal conflict

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  • "This second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. The authors offer constructive guidelines that provide a basis with future conflicts in five unique settings; intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical.--[book cover]."

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  • "Competence in interpersonal conflict"