"This text presents information that every technician needs in order to successfully support the desktop operating systems in use in the business world today."@en
"This book provides the theory and technical practice needed to understand the fundamental concepts of today's computer operating systems. Working with the most popular operating systems, including Windows, Mac OS, and UNIX/Linux this book covers major concepts including: operating system theory, installation, upgrading, configuration of the operating system and hardware, resource sharing, network connectivity, maintenance, and troubleshooting. Designed with a hands-on practical approach this book is an excellent resource for understanding, supporting and training across multiple operating systems."