http://worldcat.org/entity/work/id/37235089

The complete toolkit for building high-performance work teams

This workbook is designed for leaders and members of work teams in educational and social-service systems. It presents in a systematic fashion a set of tested facilitation tools that will allow teams to work more efficiently and harmoniously, enabling them to achieve their goals, to deal directly with both personal and work-related issues that might otherwise disrupt or hamper the progress of the teams, and to make their work a more rewarding experience. The kit outlines 17 tools, grouped under 3 phases. Phase 1, "Laying the Groundwork," explains the decision-making process and demonstrates ways to state a purpose, set group agreements, develop a common knowledge base, and clarify consensus. In phase 2, "Working toward Consensus," teams learn how to focus on big ideas, make requests, and recognize profound thoughts. The last phase, "Moving into Action," centers on ideas and how to develop an action timeline. The text presents ways to prepare other team leaders and offers tips for making teamwork more pleasant and productive. The book also includes a set of tool-card masters that explain the conditions that require a specific tool and the process for using it. (RJM).

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