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http://worldcat.org/entity/work/id/398010196

The Customer is always Dwight how to achieve 100% quality the first time, every time

Explains how to achieve 100% quality in all areas of work through quality control and process management.

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  • "How to achieve 100 per cent quality the first time, every time"
  • "How to achieve 100 per cent quality the first time, every time"@en
  • "Training messages that stick"@en
  • "How to achieve one hundred percent quality the first time, every time"@en
  • "Customer is always right"@en
  • "How to achieve 100% quality the first time, every time"
  • "How to achieve 100% quality the first time, every time"@en

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  • "Explains how to achieve 100% quality in all areas of work through quality control and process management."
  • "Explains how to achieve 100% quality in all areas of work through quality control and process management."@en
  • "Programme is about achieving 100% quality in all areas of work ; not just production but sales, accounts, distribution, administration - every department or section of the organisation."
  • "Process management is for everyone. Every organisation should be aiming for 100% quality every time, giving the customer exactly what he or she needs. Each department involved in the chain should be aware of their internal customers. By thinking of each link in the chain as part of the process, and managing it accordingly, it really is possible to provide 100% quality first time, every time."@en
  • "Discusses how to achieve 100% quality in all areas of work; not just production but sales, accounts, distribution, administration--every department or section of the organization--by using "Process Management" to get things right the first time."@en

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  • "The Customer is always Dwight how to achieve 100% quality"
  • "The Customer is always Dwight how to achieve 100% quality the first time, every time"@en
  • "The customer is always Dwight how to achieve 100% quality the first time, every time"
  • "The customer is always Dwight how to achieve 100% quality the first time, every time"@en
  • "The Customer is always Dwight"

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