For nurse's training. Uses a classroom situation in which nursing instructor Mary Ann Thurkettle discusses conflict management, using three nursing situations which illustrate stages of conflict management and problems that arise at each stage. Emphasizes that it is knowledge of how to manage the conflict process that allows both conflict and change to be more positive and productive.
"For nurse's training. Uses a classroom situation in which nursing instructor Mary Ann Thurkettle discusses conflict management, using three nursing situations which illustrate stages of conflict management and problems that arise at each stage. Emphasizes that it is knowledge of how to manage the conflict process that allows both conflict and change to be more positive and productive."@en
"Uses a classroom situation in which a nursing instructor discusses conflict management, using three nursing situations which illustrate stages of conflict management and problems that arise at each stage. Emphasizes that it is knowledge of how to manage the conflict process that allows both conflict and change to be more positive and productive. For nurse's training."
"Presents five step framework for conflict management."@en
"A five step framework is presented for conflict management. Three nursing situations are used as examples of the stages of conflict management with discussion of problems that arise at each stage. Knowledge of how to manage and get control over the conflict process allows both conflict and change to be more positive and productive."@en
"A five step framework is presented for conflict management: assessment of the situation, setting the stage, differentiation, integration and maintaining an environment for constructive confrontation. Two nursing situations are used as examples of the stages of conflict management with discussion of problems which arise at each stage. Knowledge of how to manage and get control over the conflict process allow both conflict and change to be more positive and productive."
"A five step framework is presented for conflict management: assessment of the situation, setting the stage, differentiation, integration and maintaining an environment for constructive confrontation. Two nursing situations are used as examples of the stages of conflict management with discussion of problems which arise at each stage. Knowledge of how to manage and get control over the conflict process allow both conflict and change to be more positive and productive."@en
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Conflict (Psychology) prevention & control videocassettes.
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