Linked Data Explorerhttp://worldcat.org/entity/work/id/438601875
The other side of the window providing exceptional service in government
Shows a government employee as the recipient of bad service to illustrate the importance of good customer service, and emphasizes that flexibility and common sense can be applied by civil servants so that working 'by the book' doesn't preclude satisfying the customer.
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http://schema.org/about
- http://id.worldcat.org/fast/885545
- http://id.worldcat.org/fast/841702
- http://id.worldcat.org/fast/862773
- http://id.worldcat.org/fast/885533
- http://id.loc.gov/authorities/subjects/sh85018047
- http://id.loc.gov/authorities/subjects/sh85034965
- http://id.worldcat.org/fast/796748
- http://id.loc.gov/authorities/subjects/sh85026390
- http://experiment.worldcat.org/entity/work/data/438601875#Topic/united_states_officials_and_employees
- http://id.loc.gov/authorities/subjects/sh85026387
- http://id.loc.gov/authorities/subjects/sh85000901
- http://id.loc.gov/authorities/subjects/sh85034963
- http://id.worldcat.org/fast/862730
http://schema.org/alternateName
- "Providing exceptional service in government"
- "Providing exceptional service in government"@en
http://schema.org/contributor
- http://experiment.worldcat.org/entity/work/data/438601875#Organization/dakota_group
- http://viaf.org/viaf/137540775
- http://worldcat.org/entity/person/id/2628166380
- http://viaf.org/viaf/144602998
- http://id.loc.gov/authorities/names/no2004111706
- http://worldcat.org/entity/person/id/2642814904
- http://id.loc.gov/authorities/names/no2002025017
- http://worldcat.org/entity/person/id/2730152136
http://schema.org/description
- "Shows a government employee as the recipient of bad service to illustrate the importance of good customer service, and emphasizes that flexibility and common sense can be applied by civil servants so that working 'by the book' doesn't preclude satisfying the customer."@en
- ""How to apply flexibility and common sense so that working 'by the book' doesn't preclude satisfying the cusotmer.""
- ""How to apply flexibility and common sense so that working 'by the book' doesn't preclude satisfying the customer.""@en
- "How to apply flexibility and common sense so that working 'by the book' doesn't preclude satisfying the customer."
http://schema.org/genre
- "Video recordings for the hearing impaired"@en
http://schema.org/name
- "The other side of the window providing exceptional service in government"
- "The other side of the window providing exceptional service in government"@en