"Customer services." . . "Farrell's Ice Cream Parlours." . . "Consumer complaints." . . . . "Consumer satisfaction." . . "Media Partners Corporation." . . "Farrell's Pickle Productions." . . "DVDs" . . . . "Instructional films" . . "Give 'em the pickle!" . . "Give 'em the pickle!"@en . . . "Video recordings for the hearing impaired" . "Video recordings for the hearing impaired"@en . . "This program discusses effective ways of giving good customer service including effective ways of dealing with angry customers."@en . . . . . "Give'em the pickle!" . "Discusses the secret to a successful business, which is doing those special or extra things (\"pickles\") to make customers happy. Outlines the four principles that will help ensure that your customers keep coming back: service, attitude, consistency, and teamwork." . "Give them the pickle" . "Discusses the secret to a successful business, which is doing those special or extra things (\"pickles\") to make customers happy. Outlines the four principles that will help ensure that your customers keep coming back: service, attitude, consistency, and teamwork."@en . "Discusses the secret to a successful business, which is doing those special or extra things (\"pickles\") to make customers happy. Outlines the four principles that will help ensure your customers keep coming back: service, attitude, consistency, and teamwork." . . . "DVD-Video discs"@en . . . "Discusses the secret to a successful business, which is doing those special or extra things (\"pickles\") to make customers happy. Outlines the four principles that will help ensure your customers keep coming back: service, attitude, consistency, and teamwork. Presented by Robert Farrell, the originator of Farrell's Ice Cream Parlors." . "Give 'em the pickle"@en . "Nonfiction films" . . "Customer service wisdom of Bob Farrell"@en . "Short films" . "In the process of opening 157 successful restaurants, Bob Farrell discovered some basic and effective principles of customer service. In this new program, he provides a fun, motivating look at the most important thing we can do in any business - take care of the customer. Based on a personal experience, Farrell teaches that \"pickles\" are those special or extra things you do to make your customers happy and gain their loyalty. Viewers learn that great companies and employees do four things: 1. They make servicing others their number one priority. 2. They choose their attitude. 3. They set high service standards and live them every day. 4. They commit to teamwork and look for ways to make each other look good." . . . . "Give'em the pickle ... and they'll be back" . "Give them the pickle!"@en . "Give them the pickle!" . . "Give 'em the pickle! the customer service wisdom of Bob Farrell" . . . "Give' em the pickle" . . . . . . .