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A report from the Customer Service Task Force : reinventing service
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- http://id.worldcat.org/fast/1135905
- http://id.worldcat.org/fast/1852506
- http://viaf.org/viaf/140725313
- http://id.loc.gov/authorities/subjects/sh2010114910
- http://id.loc.gov/authorities/names/n81021144
- http://experiment.worldcat.org/entity/work/data/44649607#Topic/consumer_services_united_states
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- "Reinventing service"@en
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