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ISO/IEC 20000 : an introduction

A quick and accessible guide to a universally adopted standard, and defining literature for the ISO 20000 exam. The ISO/IEC 20000 standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation.

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type

about

alternateName

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  • "ISO-IEC 20000"
  • "ISO CEI 20000"

contributor

creator

description

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  • "La norme ISO/CEI 20000 s'applique aux organisations qui souhaitent optimiser la qualit de leurs services informatiques. Alors que les acteurs se forment ITIL et l'implmentent avec succs dans leurs entreprises, celles-ci franchissent dsormais le pas pour tre entirement conforme ISO/CEI 20000, reconnu sur le plan international."
  • "A quick and accessible guide to a universally adopted standard, and defining literature for the ISO 20000 exam. The ISO/IEC 20000 standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation."@en

genre

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  • "Electronic books"
  • "Electronic books"@en

name

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  • "ISO/IEC 20000 : an introduction"
  • "ISO/IEC 20000 : an introduction"@en
  • "ISO/CEI 20000 Introduction"
  • "ISO/CEI 20000 : introduction"
  • "ISO/IEC 20000"
  • "ISO/IEC 20000 an introduction"
  • "ISO/IEC 20000 : an Introduction"
  • "ISO/IEC 20000 an Introduction"@en

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