"Communication in personnel management." . . . . "Personnel management." . . "Kantola Productions." . . . "The arts of criticism... giving and taking" . "The arts of criticism... giving and taking"@en . "The arts of criticism giving and taking"@en . "The arts of criticism giving and taking" . . . "Instructional videos" . . . . "Instructional films"@en . "Instructional films" . . . . . . . "Giving and taking [videorecording (DVD)]"@en . . . . . . . . "Programmed instructional materials"@en . . "Programmed instructional materials" . . . . . . . . . . . . "Uses dramatized supervisor-employee discussions to demonstrate how to give criticism effectively by avoiding the personal aspects and focussing on goals and areas of agreement. Describes how to avoid the usual fight or flight reactions when receiving criticism."@en . "The program uses dramatized supervisor-employee discussions to demonstrate how to give criticism effectively by avoiding the personal aspects and focussing on goals and areas of agreement and how to avoid the usual fight or flight reactions when receiving criticism." . "The arts of criticism-- giving and taking" . "The program uses dramatized supervisor-employee discussions to demonstrate how to give criticism effectively by avoiding the personal aspects and focusing on goals and areas of agreement and how to avoid the usual fight or flight reactions when receiving criticism." . "The arts of criticism-- giving and taking"@en . . . . . . "Problems and exercises" . . . . "The arts of criticism...giving and taking" . . "Teaches the art of giving and accepting criticism in the workplace."@en . . "Arts of criticism ... giving and taking" . . . "Criticism is an essential component of growth and improvement. Watch Beverly and Everett, a top sales rep and a talented engineer, rebuild a hostile relationship into a productive, professional one."@en . . . . . . . . "We all need criticism. It's a part of learning. This is a guide to taking criticism professionally, without defensiveness, and without feeling humiliated. Use this communication training video to establish a spirit of cooperation and growth, and create a more effective organization."@en . . "The arts of criticism : giving and taking" . . . . "The Arts of criticism ... giving and taking"@en . . "The video details techniques for staying cool when criticized and for learning from critical comments." . . . .