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Report of the Ninety-Second Round Table on Transport Economics, held in Paris on 5th-6th December 1991 on the following topic marketing and service quality in public transport

Faced with mounting deficits, public transport is in search of a new image. Above all, service quality must beadapted to customer needs. A whole range of possibilities exist to make public transport more appealing: more frequent and punctual service, better equipment, improved customer relations, electronic payment facilities and more convenient connections are just a few of these. Round Table 92 takes stock of what is happening throughout Europe in this area. By comparing the interesting developments, a new image of public transport is slowly taking shape.

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  • "Marketing and service quality in public transport"
  • "Marketing and service quality in public transport"@en
  • "Marketing et qualité de service dans le transport public"

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  • "Faced with mounting deficits, public transport is in search of a new image. Above all, service quality must beadapted to customer needs. A whole range of possibilities exist to make public transport more appealing: more frequent and punctual service, better equipment, improved customer relations, electronic payment facilities and more convenient connections are just a few of these. Round Table 92 takes stock of what is happening throughout Europe in this area. By comparing the interesting developments, a new image of public transport is slowly taking shape."@en

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  • "Kongress"
  • "Congressi"
  • "Conference papers and proceedings"
  • "Conference papers and proceedings"@en

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  • "Report of the Ninety-Second Round Table on Transport Economics, held in Paris on 5th-6th December 1991 on the following topic : marketing and service quality in public transport"
  • "Marketing and service quality in public transport : report of the Ninety-second Round Table on Transport Economics held in Paris on 5th - 6th Decembert 1991"
  • "Report of the Ninety-Second Round Table on Transport Economics, held in Paris on 5th-6th December 1991 on the following topic marketing and service quality in public transport"@en
  • "Marketing and service quality in public transport : report of the ninety-second Round Table on tranport economics held in Paris on 5th-6th December 1991"
  • "Marketing and service quality in public transport report of the Ninety-Second Round Table on Transport Economics ; held in Paris on 5th - 6th December 1991"
  • "Report of the ninety-second Round Table on Transport Economics held in Paris on 5th-6th December 1991 on the following topic marketing and service quality in public transport"@en
  • "Marketing and service quality in public transport : report of the Ninety-Second Round Table on Transport Economics, Paris, 5th-6th December, 1991"
  • "Marketing and service quality in public transport"
  • "Report of the Ninety-Second Round Table on Transport Economics : held in Paris on 5th-6th December 1991 on the following topic: Marketing and service quality in public transport"
  • "Marketing and service quality in public transport : 92nd Round table on transport economics : Papers and summary of discussions"@en

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